Supporting Over 70 Residential Blocks with Reliable Heating & Plumbing Expertise

Client: Parry & Drewett Property Management
Sector: Residential Property Management

“Westflow has become an essential partner across our portfolio of over 70 blocks. Their reliability, professionalism, and clear communication make a real difference—not only to our team but also to our tenants and leaseholders. Whether it’s routine maintenance or complex projects like major water system conversions, they deliver consistently high standards. They’re proactive in identifying issues before they escalate, and their advice often helps us plan for long-term improvements. It’s rare to find a contractor who’s this dependable, easy to work with, and genuinely invested in doing things right.”
— Dan Joslyn, Parry & Drewett Property Management

Overview

Parry & Drewett is a well-established property management company overseeing a diverse portfolio of residential blocks. With over 70 sites under their care, they need reliable, professional contractors who understand the complexities of working in communal and private residential settings.

Since partnering with Westflow, they’ve gained a dependable, expert-led heating and plumbing service that simplifies their day-to-day operations and enhances tenant satisfaction.

The Challenge

Managing multiple properties means dealing with a wide range of plumbing and heating issues — from minor repairs to major system upgrades. Timely, transparent communication and the ability to manage complex logistics are essential, especially when accessing private residences and minimising disruption.

The Solution

Westflow was initially recommended by a leaseholder and quickly proved their value during a complex project. Their team impressed with a combination of technical expertise, professionalism, and a genuinely approachable attitude — setting them apart from typical contractors.

Today, Westflow acts as the primary contractor for plumbing and heating across the entire portfolio.

Project Spotlight: Water System Conversion Across 24 Flats

A standout project involved converting a block of 24 flats from four water tanks to a mains water supply. The job required extensive pipework modifications in both communal areas and private homes — a major coordination task.

Westflow managed this with care and flexibility, working across multiple visits to accommodate residents’ schedules. The result was a smooth, minimally disruptive project, delivered with professionalism and clear communication throughout.

Why It Works

Reliability: Timely arrival, proactive updates, and no need for follow-ups.

Transparency: Clear invoicing and straightforward communications.

Expertise: Trusted to handle everything from urgent repairs to large-scale upgrades.

Partnership Approach: Regularly provides strategic input on compliance and long-term maintenance planning.